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Career Opportunities

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Thank you for your interest in employment with the Housing Rights Center (HRC). HRC is currently accepting applications for the following position(s):​​​​

REAP Case Manager
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The Housing Rights Center (“HRC”) is seeking a Case Manager to work with the Los Angeles County Rent Escrow Account Program (“REAP”) to serve residents living in unincorporated areas of Los Angeles County. HRC’s mission is to actively support and promote fair housing through education and advocacy, to the end that all persons have the opportunity to secure the housing they desire and can afford, without discrimination based on their race, color, religion, gender, gender identity, sexual orientation, national origin, familial status, disability, ancestry, age, source of income, or other characteristics protected by law.  

 

REAP is administered by LA County Department of Consumer and Business Affairs (DCBA) as the enforcement tool to impose fees for non-compliant landlords and rent reductions for affected tenants of rental housing properties or/and units within unincorporated areas of LA County. HRC will provide outreach and case management services to tenants residing in designated REAP properties. The Case Manager’s main duties are to assist tenants with navigating through the entire REAP process and provide support or resources services. Additional duties may include  accompanied visits to REAP participant’s units and REAP event participation throughout LA County. This is a full-time temporary position that may transition to permanent full-time.*

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RESPONSIBILITIES: â€‹

  • Interview tenants and educate them with information on the REAP process;

  • Provide status updates to tenants residing in designated REAP properties;  

  • Assist tenants with finding supportive and healthy housing services;

  • Conduct informational workshops virtually or in-person throughout LA County;

  • Communicate with landlords or management companies regarding REAP, when needed;

  • Participate in clinics and other community outreach projects;

  • Timely complete data-entry necessary for reporting and time-keeping purposes; and

  • Assist with special projects and other duties as assigned.

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QUALIFICATIONS:

  • Experience in interviewing and assisting low-income communities;

  • Strong customer service skills and experience along with strong writing skills;

  • Knowledge of landlord/tenant laws preferred but HRC can provide training;

  • Good problem-solving skills, reliable, punctual, organized and detail-oriented;

  • Computer literate, especially use of Microsoft Office;

  • Ability to be flexible in job duties;

  • Bi- or multi- language ability preferred, but not required;

  • Experience in providing trauma-informed assistance preferred;

  • Hybrid work schedule, up to 3 days in the office, and ability to travel to provide services;

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* This position is part of a special program created using designated funds. There is no assurance of ongoing funding or employment beyond August 31, 2026.

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SALARY AND BENEFITS:

Salary range starting at $54,000 to $60,000, depending on experience.  HRC offers an excellent benefits package including health, vision, and dental insurance. A 403(b) retirement plan with employer contribution is available after one year of employment.  A generous paid holiday, vacation, and sick leave package is also provided.

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APPLICATIONS: 

Please e-mail or mail a resume AND cover letter (no phone calls, please) describing your interest and qualifications to:

          Margot Parker-Elder Director of Outreach and Education

          E-mail: mparkerelder@housingrightscenter.org (add “REAP Case Manager Position” in subject line)

          Mail: Housing Rights Center, 3255 Wilshire Blvd., Suite 1150, Los Angeles, CA 90010

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We will begin reviewing applications starting November 7, 2025. Priority will be given to early applications.  This posting will remain open until the position has been filled.

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The Housing Rights Center is an Equal Opportunity Employer. 

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Ventura City Housing Navigator
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The Housing Rights Center (HRC) is seeking one Full-Time Housing Navigator to serve Ventura City residents through a partnership with the City of Ventura. HRC’s mission is to actively support and promote fair housing through education and advocacy, to the end that all persons can secure the housing they desire and can afford, without discrimination prohibited by law. The Housing Navigator will work Monday-Friday, 8:30 a.m. to 5:00 p.m., with 2-3 days at an official City of Ventura location and with remote work permitted or required the remaining work days.​​

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RESPONSIBILITIES: â€‹

  • Provide in-person services during normal business hours, two-three days a week.

  • Provide one-on-one consultations in-person or via phone with information, referrals or assistance.

  • Provide tenants and landlords with information on their respective legal rights and responsibilities.

  • Input intake data into our case management system.

  • Screen incoming callers and walk-ins for possible discriminatory conduct.

  • Provide limited legal assistance for tenants to resolve their current housing issue.

  • Assist Supervisor with preparing regular monthly and quarterly reports.

  • Assist with special projects, trainings and other duties as assigned.

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QUALIFICATIONS:

  • A demonstrated sincere interest in helping others.

  • Knowledge of landlord/tenant and/or fair housing laws preferred.

  • Previous experience with providing legal support or legal assistance preferred.

  • Experience in interviewing and assisting low-income communities.

  • Strong people and customer service skills.

  • Strong written and verbal communication skills along with being computer literate.

  • Good problem-solving skills and proactive communication,

  • Reliable, punctual, organized, and flexible in your job duties.

  • Bi- or multi- language ability including ASL preferred but not required.

  • Have reliable mode of transportation to go to work.

  • Ability to be flexible in your job duties.

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SALARY AND BENEFITS:

Salary range from  $51,000- $60,000 DOE. HRC offers an excellent benefits package including health, vision, and dental insurance. A 403(b) retirement plan with employer contribution is available after one year of employment. A generous paid holiday, vacation, and sick leave time is provided.

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APPLICATIONS: 

Please e-mail or mail a resume AND cover letter (no phone calls, please) describing your interest and qualifications to:

          Javier Beltran, Deputy Director

          E-mail: jbeltran@housingrightscenter.org (add “Ventura City Housing Navigator” in subject line)

          Mail to: Housing Rights Center, 3255 Wilshire Blvd., Suite 1150, Los Angeles, CA 90010

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We will begin reviewing applications starting October 24, 2025.  This posting will remain open until the position has been filled.

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The Housing Rights Center is an Equal Opportunity Employer. 

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Outreach Coordinator
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The Housing Rights Center (“HRC”) is seeking a full-time Outreach Coordinator to provide education and outreach on fair housing and landlord-tenant issues throughout Los Angeles County and Ventura County.​

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BACKGROUND:

HRC is one of the nation’s largest non-profits solely dedicated to achieving discrimination-free housing. HRC has a full-time staff of approximately 42 and offers: (1) housing discrimination investigation, (2) enforcement and impact litigation, (3) outreach and education, and (4) general landlord/tenant counseling.

 

HRC’s mission is to actively support and promote fair housing through education, advocacy, and litigation, to the end that all persons have the opportunity to secure the housing they desire and can afford, without regard to their race, color, religion, gender, sexual orientation, national origin, familial status, marital status, disability, ancestry, age, source of income or other characteristics protected by law.   The outreach team conducts trainings, holds workshops and clinics and produces materials and media to support HRC’s outreach and education goals.

 

The Outreach Coordinator’s work will be conducted primarily at HRC’s main office, off-site (primarily at workshops and events), and remotely.  This position requires weekly local travel in Los Angeles County for outreach events (workshops, booths, and literature distribution), with less frequent travel to Ventura County.

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RESPONSIBILITIES: â€‹

  • Plan, promote, and conduct workshops, presentations, and trainings on fair housing laws for audiences of tenants, landlords, managers, non-profit agencies, and government staff.

  • Conduct interviews and upload data from interviews.

  • Maintain program records through accurate and timely data entry and reporting.

  • Engage directly with the communities served by staffing outreach booths at resource fairs and hosting walk-in clinic sessions.

  • Deliver and distribute outreach and education materials throughout Los Angeles and Ventura County.

  • Assist with improving fair housing outreach and education materials and developing new fair housing outreach and education materials.

  • Create and post engaging content to social media pages and website.

  • Maintain and promote HRC’s relationships with city officials, local organizations and community-based agencies.

  • Stay informed of current fair housing and landlord-tenant laws.

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QUALIFICATIONS:

  • A Demonstrated interest in civil rights and social justice issues.

  • Strong written and verbal communication skills.

  • Comfort with public speaking and ability to engage an audience.

  • Excellent time management and organizational skills.

  • Familiarity with using applications such as Excel, Adobe InDesign, Canva, and MS Forms.

  • Reliable and strong internet connection (able to conduct presentations via live video).

  • This office position requires occasional lifting and moving of office materials 25 pounds or less.

  • Must possess a valid California's Driver License, proof of auto liability insurance, and have the full-time use of a personal vehicle to enable local travel through Los Angeles County and Ventura County.  HRC will reimburse mileage.

  • Fluency in Spanish is not required but may be considered a plus.

  • This position requires a 40-hour work week with flexibility to accommodate occasional weekend and evening hours.

  • Previous experience and knowledge of landlord/tenant laws preferred but HRC will provide training;

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SALARY AND BENEFITS:

Salary range: $54,000 - $60,000, depending on experience.  HRC offers an excellent benefits package including health, vision, and dental insurance. A 403(b) retirement plan with employer contribution is available after one year of employment.  A generous paid holiday, vacation, and sick leave package is also provided.

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APPLICATIONS: 

Please e-mail or mail a resume AND cover letter (no phone calls, please) describing your interest and qualifications to:

          Laurel Steven, Office Manager

          E-mail: LSteven@housingrightscenter.org  (add “Outreach Coordinator Position” in subject line)

          Mail: Housing Rights Center, 3255 Wilshire Blvd., Suite 1150, Los Angeles, CA 90010

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We will review applications on a rolling basis. This posting will remain open until the position has been filled.

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The Housing Rights Center is an Equal Opportunity Employer. 

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Housing Tester (Undercover housing shopper)

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To apply, please email a resume and a brief cover letter describing your skills and interest in the position to Laurel Steven at lsteven@housingrightscenter.org.

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Are you interested in pro bono or other volunteer opportunities with HRC? Visit our Volunteer page

Housing Tester (Undercover housing shopper)

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The Housing Rights Center ("HRC") is seeking a Tester to help uncover differential treatment by inquiring about rental listings and then reporting their experiences. HRC is the nation’s oldest and largest non-profit fair housing organization.  Our mission is to actively support and promote fair housing through education and advocacy, to the end that all persons have the opportunity to secure and protect the housing they desire and can afford, without illegal discrimination.  The Tester will work both remotely from home and at HRC’s Los Angeles office and will occasionally conduct site visits. Fair housing testing is a strategy used to determine whether people looking for housing are being treated differently based on their membership in a protected class.  Testing allows one to measure and document differences in the quality, content, and quantity of information and services provided to seekers of housing.  Testing is one of the best ways to confirm whether a housing provider may be breaking fair housing law. There a few tester positions available ranging from full-time to part-time.* Testers from all demographic backgrounds are needed and, therefore, encouraged to apply.

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Testers play the role of a person seeking housing in person, by phone or email. They must be objective observers, accurate reporters, and truthful witnesses, as they will report about their experience.

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Who are we looking for:

  • Reliable individuals able to work full-time or part-time, good observational and recall skills and the ability to write clear, objective statements.

  • We use test results to file complaints against landlords who have violated the law. Conducted tests will potentially be used as evidence in these cases so to ensure the integrity of our test results, we need people who understand the commitment and will be thorough and timely in their assignments.

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RESPONSIBILITIES: 

  • Work closely with staff to investigate for housing discrimination primarily in apartment rentals, including: 

    • Coordinating, analyzing, and conducting tests (comparing the treatment of tenant applicants)

    • Timely submitting written statements and testing data and compiling complete case files

    • Taking witness statements and surveying tenants 

    • Assist with tester recruitment and training. 

    • Conduct research on listings 

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QUALIFICATIONS: 

  • Excellent observational and recall skills with a superior attention to detail and accuracy.

  • Excellent time management skills and strong written and verbal communication skills (in English). 

  • Must be well organized, able to meet deadlines and be a strong team member. 

  • Access to reliable transportation with ability to travel throughout LA County and with proof of car insurance

  • Have reliable internet, phone access, and transportation to conduct testing and site visits.  

  • Pre-hire: Must successfully complete a 2-3 hour training session and complete and submit a practice test.

  • Due to federal funding requirements, testers must not have any felony convictions or convictions for any crimes involving fraud or perjury in the last 7 years. 

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BENEFITS: Competitive salary and an excellent benefits package including medical, dental, and vision.  Reimbursed mileage. 

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APPLICATIONS:

Please e-mail a resume and cover letter (no phone calls, please) describing your interest and qualifications to:

Bradley Thomas, Project Manager; E-mail: bthomas@housingrightscenter.org
Or mail to:  Bradley Thomas, Housing Rights Center, 3255 Wilshire Blvd., Suite 1150, Los Angeles, CA 90010 

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Tester

Email Updates

Get updates on events and services from the Housing Rights Center.

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Contact Us

Housing counseling questions: info@housingrightscenter.org

Hours: 8:30 AM - 5:00 PM

Phone: 1800.477.5977

TTY:  213.201.0867     

FAX: 213.381.8555

Office Locations

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The mission of the Housing Rights Center (HRC) is to actively support and promote fair housing through education, advocacy and litigation, to the end that all persons have the opportunity to secure the housing they desire and can afford, without discrimination based on their race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, familial status, marital status, disability, genetic information, ancestry, age, source of income or other characteristics protected by law.

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