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Career Opportunities

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Thank you for your interest in employment with the Housing Rights Center (HRC). HRC is currently accepting applications for the following position(s):​​​​

Rental Assistance Intake Screener
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The Housing Rights Center ("HRC") is seeking a Rental Assistance Intake Screener to serve residents of Los Angeles County to help tenants apply for rental assistance. The Housing Rights Center (HRC) serves L.A. City and County along with Ventura County. Our  mission is to actively support and promote fair housing through education and advocacy, to the end that all persons have the opportunity to secure the housing they desire and can afford, without discrimination.​

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The Rental Assistance Intake Screener will work a hybrid schedule, with a minimum of two (2) days expected in-office. They may also be expected to work on occasion at other Los Angeles area locations (including our main office and Pasadena), on an as-needed basis to help provide coverage for walk-in services. This is a full-time, temporary position that may transition to full-time, permanent.*

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RESPONSIBILITIES: â€‹

  • Monitor incoming referrals for rental assistance and timely engage in screening process;

  • Conduct client intake interviews and related follow-up conversations, adapting communication approaches depending on client’s needs;

  • Track client intake across several reporting tools and update client information.

  • Maintain and organize documents and information from intake and archive files;

  • Participate in other Prevention Team (in-person) and/or StayHoused LA or HRC workshops/events as needed;

  • Follow-up with clinic/workshop attendees to distribute relevant resources and conduct rental assistance screening as applicable;

  • Provide timesheet reports and update case management reports monthly.

  • Attend weekly team meetings, weekly individual meetings, and monthly staff meetings;

  • Ensure tenants have the necessary documents to submit their rental assistance application, which may include assisting applicants to scan, and upload required documentation.

  • Respond to tenant calls and emails to provide them with information on various legal issues and/or direct to other resources as appropriate.

  • Maintain a hybrid schedule at either HRC’s Los Angeles or Pasadena offices;

  • Provide back-up support with walk-ins during in-office days, as needed;

  • Stay informed of current fair housing and landlord-tenant laws.

  • Perform other duties as needed.

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QUALIFICATIONS:

  • Fluency in English and Spanish;

  • A demonstrated sincere interest in helping others;

  • Strong people and customer service skills;

  • Strong written and verbal communication skills;

  • Excellent reliable and detail oriented time management and organizational skills;

  • Good problem-solving skills and proactive communication;

  • Ability to adjust to new information or changes in processes;

  • Computer literate, especially with the Microsoft suite;

  • Case management experience preferred;

  • Experience in interviewing and providing trauma-informed assistance preferred;

  • Knowledge of landlord/tenant laws preferred but not necessary.

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SALARY AND BENEFITS:

Salary range is $52,000-$54,000, depending on experience. HRC offers an excellent benefits package including health, vision, and dental insurance. A 403(b) retirement plan with employer contribution is available after one year of employment. A generous paid holiday, vacation, and sick leave package is also provided.

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* This position is part of a special program created using designated funds. There is no assurance of ongoing funding or employment beyond June 31, 2027.

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APPLICATIONS: 

Please e-mail or mail a resume AND cover letter (no phone calls, please) describing your interest and qualifications to: Stephanie Chandler, Supervising Attorney, at schandler@housingrightscenter.org (include “Intake Screener Application 2026” in subject line)

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We will review applications on a rolling basis. This posting will remain open until the position has been filled.

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The Housing Rights Center is an Equal Opportunity Employer. 

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Outreach Coordinator
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The Housing Rights Center (“HRC”) is seeking a full-time Outreach Coordinator to provide education and outreach on fair housing and landlord-tenant issues throughout Los Angeles County and Ventura County.​

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BACKGROUND:

HRC is one of the nation’s largest non-profits solely dedicated to achieving discrimination-free housing. HRC has a full-time staff of approximately 42 and offers: (1) housing discrimination investigation, (2) enforcement and impact litigation, (3) outreach and education, and (4) general landlord/tenant counseling.

 

HRC’s mission is to actively support and promote fair housing through education, advocacy, and litigation, to the end that all persons have the opportunity to secure the housing they desire and can afford, without regard to their race, color, religion, gender, sexual orientation, national origin, familial status, marital status, disability, ancestry, age, source of income or other characteristics protected by law.   The outreach team conducts trainings, holds workshops and clinics and produces materials and media to support HRC’s outreach and education goals.

 

The Outreach Coordinator’s work will be conducted primarily at HRC’s main office, off-site (primarily at workshops and events), and remotely.  This position requires weekly local travel in Los Angeles County for outreach events (workshops, booths, and literature distribution), with less frequent travel to Ventura County.

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RESPONSIBILITIES: â€‹

  • Plan, promote, and conduct workshops, presentations, and trainings on fair housing laws for audiences of tenants, landlords, managers, non-profit agencies, and government staff.

  • Conduct interviews and upload data from interviews.

  • Maintain program records through accurate and timely data entry and reporting.

  • Engage directly with the communities served by staffing outreach booths at resource fairs and hosting walk-in clinic sessions.

  • Deliver and distribute outreach and education materials throughout Los Angeles and Ventura County.

  • Assist with improving fair housing outreach and education materials and developing new fair housing outreach and education materials.

  • Create and post engaging content to social media pages and website.

  • Maintain and promote HRC’s relationships with city officials, local organizations and community-based agencies.

  • Stay informed of current fair housing and landlord-tenant laws.

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QUALIFICATIONS:

  • A Demonstrated interest in civil rights and social justice issues.

  • Strong written and verbal communication skills.

  • Comfort with public speaking and ability to engage an audience.

  • Excellent time management and organizational skills.

  • Familiarity with using applications such as Excel, Adobe InDesign, Canva, and MS Forms.

  • Reliable and strong internet connection (able to conduct presentations via live video).

  • This office position requires occasional lifting and moving of office materials 25 pounds or less.

  • Must possess a valid California's Driver License, proof of auto liability insurance, and have the full-time use of a personal vehicle to enable local travel through Los Angeles County and Ventura County.  HRC will reimburse mileage.

  • Fluency in Spanish is not required but may be considered a plus.

  • This position requires a 40-hour work week with flexibility to accommodate occasional weekend and evening hours.

  • Previous experience and knowledge of landlord/tenant laws preferred but HRC will provide training;

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SALARY AND BENEFITS:

Salary range: $54,000 - $60,000, depending on experience.  HRC offers an excellent benefits package including health, vision, and dental insurance. A 403(b) retirement plan with employer contribution is available after one year of employment.  A generous paid holiday, vacation, and sick leave package is also provided.

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APPLICATIONS: 

Please e-mail or mail a resume AND cover letter (no phone calls, please) describing your interest and qualifications to:

          Laurel Steven, Office Manager

          E-mail: LSteven@housingrightscenter.org  (add “Outreach Coordinator Position” in subject line)

          Mail: Housing Rights Center, 3255 Wilshire Blvd., Suite 1150, Los Angeles, CA 90010

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We will review applications on a rolling basis. This posting will remain open until the position has been filled.

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The Housing Rights Center is an Equal Opportunity Employer. 

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Housing Tester (Undercover housing shopper)

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To apply, please email a resume and a brief cover letter describing your skills and interest in the position to Laurel Steven at lsteven@housingrightscenter.org.

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Are you interested in pro bono or other volunteer opportunities with HRC? Visit our Volunteer page

Housing Tester (Undercover housing shopper)

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The Housing Rights Center ("HRC") is seeking a Tester to help uncover differential treatment by inquiring about rental listings and then reporting their experiences. HRC is the nation’s oldest and largest non-profit fair housing organization.  Our mission is to actively support and promote fair housing through education and advocacy, to the end that all persons have the opportunity to secure and protect the housing they desire and can afford, without illegal discrimination.  The Tester will work both remotely from home and at HRC’s Los Angeles office and will occasionally conduct site visits. Fair housing testing is a strategy used to determine whether people looking for housing are being treated differently based on their membership in a protected class.  Testing allows one to measure and document differences in the quality, content, and quantity of information and services provided to seekers of housing.  Testing is one of the best ways to confirm whether a housing provider may be breaking fair housing law. There a few tester positions available ranging from full-time to part-time.* Testers from all demographic backgrounds are needed and, therefore, encouraged to apply.

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Testers play the role of a person seeking housing in person, by phone or email. They must be objective observers, accurate reporters, and truthful witnesses, as they will report about their experience.

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Who are we looking for:

  • Reliable individuals able to work full-time or part-time, good observational and recall skills and the ability to write clear, objective statements.

  • We use test results to file complaints against landlords who have violated the law. Conducted tests will potentially be used as evidence in these cases so to ensure the integrity of our test results, we need people who understand the commitment and will be thorough and timely in their assignments.

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RESPONSIBILITIES: 

  • Work closely with staff to investigate for housing discrimination primarily in apartment rentals, including: 

    • Coordinating, analyzing, and conducting tests (comparing the treatment of tenant applicants)

    • Timely submitting written statements and testing data and compiling complete case files

    • Taking witness statements and surveying tenants 

    • Assist with tester recruitment and training. 

    • Conduct research on listings 

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QUALIFICATIONS: 

  • Excellent observational and recall skills with a superior attention to detail and accuracy.

  • Excellent time management skills and strong written and verbal communication skills (in English). 

  • Must be well organized, able to meet deadlines and be a strong team member. 

  • Access to reliable transportation with ability to travel throughout LA County and with proof of car insurance

  • Have reliable internet, phone access, and transportation to conduct testing and site visits.  

  • Pre-hire: Must successfully complete a 2-3 hour training session and complete and submit a practice test.

  • Due to federal funding requirements, testers must not have any felony convictions or convictions for any crimes involving fraud or perjury in the last 7 years. 

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BENEFITS: Competitive salary and an excellent benefits package including medical, dental, and vision.  Reimbursed mileage. 

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APPLICATIONS:

Please e-mail a resume and cover letter (no phone calls, please) describing your interest and qualifications to:

Bradley Thomas, Project Manager; E-mail: bthomas@housingrightscenter.org
Or mail to:  Bradley Thomas, Housing Rights Center, 3255 Wilshire Blvd., Suite 1150, Los Angeles, CA 90010 

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Tester

Email Updates

Get updates on events and services from the Housing Rights Center.

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Contact Us

Housing counseling questions: info@housingrightscenter.org

Hours: 8:30 AM - 5:00 PM

Phone: 1800.477.5977

TTY:  213.201.0867     

FAX: 213.381.8555

Office Locations

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The mission of the Housing Rights Center (HRC) is to actively support and promote fair housing through education, advocacy and litigation, to the end that all persons have the opportunity to secure the housing they desire and can afford, without discrimination based on their race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, familial status, marital status, disability, genetic information, ancestry, age, source of income or other characteristics protected by law.

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